italian version

Aims :

To equip students with a systemic approach to supply chain management.
At the end of the course, students should be able to perceive, by means of the numbers involved, the main business processes and development of the materials and information flows with a particular reference to operations management.

Topics :

Elements of descriptive statistics and the study of some probabilistic distributions (discrete and continuous) – Elements of forecasting: the components of a time series and exponential smoothing - Logistics and supply chain management as an integrated vision of business processes – Logistic facilities: warehouses, material handling equipment, picking systems, packing systems and transportation – The warehouse: project criteria and management – Materials and Operations Management: planning, stock levels, … - Distribution management: forecasting, distribution network design, stock levels, service level and transportation optimization – ECR and QR models – Purchasing Management – Reverse Logistics – The important role of IT in supply chain management: ERP, APS, MES, RFID,… - The outsourcing of logistic services: operational and legal aspects – Control of quality, efficiency and costs in the supply chain – Elements of ABC (Activity Based Costing) – Business process indicators and the construction of the KPI (Key Performance Indicators) System.

Textbooks :

SHAPIRO – FERROZZI: Logistica e Strategia I e II

RUSHTON-OXLEY – Handbook of Logistic and Distribution Management

AGUIARI-MARINI: La Logistica nell’economia senza frontiere

C. POIRER : Advanced Supply Chain Management

During the course a number of hand-outs, real business cases and exercises will be supplied by the professor..

Exam :

Students will be required to solve one or two exercises during the course of an oral examination.

Tutorial Session :

On Mondays from 12.30 - 14.30 or on Tuesdays from 10.30 – 11.30 during the lecture period.
At other times students may communicate or fix appointments with the professor at raf.castaldo@tin.it