italian version

Aims :

Main business processes knowledge; information and communication technology solutions and architectures; for information, automation, electronical and telecommunication engineers.

Topics :

ICT market and its role evolution; ICT technologies; ICT solutions and their markets; multiservice networks for voice, video and data; integrated information systems: ERP solutions; business processes and systems integration; business evolution: from integration to collaboration; e-community collaboration, CRM; how to organize a data center: human resources and systems architecture.

Textbooks :

dispense su CD

Exam :

oral exhamination

Tutorial Session :

to define